Effective Date: 12-08-2025
Last Updated: 09-08-2025
1. Definitions “User” refers to any person accessing or using the Services. “Services” refers to the medical consultation services provided through our website or mobile application.
2. Acceptance of Terms By accessing our Services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional guidelines issued from time to time.
3. Eligibility You must be at least 18 years of age or have legal guardian consent to use our Services.
4. Nature of Services We provide online video consultations for infertility treatment and related healthcare services. These are advisory in nature and do not replace physical examination unless specifically stated.
5. Payment Terms All fees are payable in advance via our secure payment gateway. Prices are subject to change without prior notice.
6. Prohibited Use Users shall not misuse the Services for unlawful purposes, harassment, or sharing false medical data.
7. Limitation of Liability We are not liable for: Technical interruptions, server issues, or user-side connectivity problems. Any emergency medical situations — users must contact local emergency services.
8. Governing Law These Terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of the courts in Thiruvananthapuram, Kerala,India.